Important Notices Regarding COVID-19

EFFECTIVE: March 25, 2020

UPDATE: Appointments & Pick-Ups

To our valued clients,

In addition to our previous notification of safety protocols regarding COVID-19 (see below), we are implementing a modified procedure for appointment check in/out and product or prescription pick-up as reccomended by the American Veterinary Association (AVMA). These changes will stay in effect until further notice. We will remain open during normal business hours for all wellness and urgent care appointments and are striving to balance our role in protecting the community with social distancing and being available for you and your pet's medical needs.

Please see below our modified check in/out procedures during the COVID-19 pandemic:

  • For All Appointment Check-Ins:
    • Please call the clinic when you arrive.
      • At this time, we will check you in and give you the option to come into the reception area or wait in the comfort of your vehicle.
      • We are limiting the lobby to only two (2) clients at any given time.
        • Please limit the number of persons coming to your pet's appointment to one (1) person if possible.
        • Please do not come to the clinic if you have a fever and/or feel ill. You can call us and authorize another individual to bring your pet in for you.
    • If you opted to stay in your vehicle, via phone our receptionist will ask you all questions and review our initial treatment plan and receive verbal authorization for the plan.
    • We will verify the method of payment you plan on using.
      • If you are using an electronic payment method (Visa, MC, Discover, Amex) we will store your payment information in our secure server for hands free checkout.
        • If you are utilizing Care Credit, we will process your payment in the exam room, and have you sign the invoice as normal OR you can utilize their "Pay My Provider" at the time of checkout.
      • Once you are checked in and an exam room is available, a veterinary assistant will bring either you or you and your pet into the exam room.
        • Please make sure ALL PETS are either in a carrier or have the leash fastened securely before exiting the vehicle.
  • Changes to Routine and Urgent Care Appointment Check Out Prodecures
    • We are asking all our clients to stay in the exam room during the whole appointment.
    • Our receptionist or veterinary assistant will handle the checkout process with you from the exam room.
  • Check Out Procedures for Release/Pick-Up Appointments
    • Please call the clinic when you arrive
      • We will give you the option to come into the reception area or wait in the comfort of your vehicle.
      • If the Veterinarian needs to speak with you regarding your pet's appointment at check out, a veterinary assistant will bring you into an exam room or offer to have the Veterinarian call you to discuss.
    • Our receptionist or vetertinary assistant will handle the checkout process with you from the exam room.

We thank you for your continued trust and support.

Management Team of
Battlefield Animal Clinic

UPDATE: March 16, 2020

With the current situation with the novel coronavirus (COVID-19), we would like to update you on the precautionary measures we're taking for the health and safety of our clients, patients and team members. We are closely monitoring local and national reports regarding the impact of COVID-19.

We're following reccomendations from the Center for Disease Control (CDC), World Health Organization (WHO) and American Veterinary Medical Association (AVMA) as well as our state local authorities in taking extra safety measures at our facility. We have implemented enhanced cleaning procedures on top of our already meticulous cleaning protocols. We are increasing the frequency in which we wipe down of all commonly touched areas, including furniture, counters, door handles and equipment.

The health and safety of our clients, patients and employees is out top priority, and we are committed to doing our part to help keep you safe. Currently, Battlefield Animal Clinic is open for business during regular hours to provide a safe environment for our clients and patients. As the situation evolves, we will make any necessary changes and communicate those changes to you.

Please help us protect YOU, our clients, and staff! The best way to avoid infection is to maintain proper hygiene:

  1. Wash hands often with soap and warm water for at least 20 seconds, especially after blowing your nose, using the restroom, coughing, or sneezing. Use alcohol-based hand sanitizer if you cannot wash them.
  2. If you need to sneeze, do so into a tissue. If one is not readily available, sneeze into your inner elbow. Wash your hands immediately afterwards.
  3. Disinfect often-used items and surfaces regularly.
  4. If you are sick with a fever and/or shortness of breath, we would ask that you refrain from coming into the poractice for your pet's routine appointments. If you have a medical emergency with your pet, please contact our office for further instructions.

We thank you for your continued trust and support.

Management Team of
Battlefield Animal Clinic

Pet Dental Program

Bad breath, discolored gums, and many other serious health issues can be solved with proper dental care.

Pet Wellness Program

With our pets aging 5-7 years for every human year, annual wellness exams are crucial for discovering and addressing common health abnormalities.

Spay and Neuter Program

Spaying and neutering your pet not only helps with population control, but can help improve your pet's overall long-term health.